On the eve of her 16th birthday, Allison Riley (Sophie Bolen) disappears. When the police refuse their requests, her parents, Joanna (Kristy Swanson) and Case (Mark Boyd), reluctantly hire John Belton (Dean Cain), a private investigator with a reputation for questionable procedures and a dark past. Quickly, Belton realizes that Allison was coerced by a young handsome boy she met on social media and had been trafficked, and they are on a race against time to get her back.
On the eve of Christmas, Sheriff Rick Langston has lost his holiday spirit. But when he arrests a home intruder claiming to be Santa Claus, his world gets turned upside-down ! With the help of Lucy, the new girl in town, Santa helps show Rick that even when you feel that all is lost, love is all around you.