Viewers go behind the cabin doors of a five-star mountain retreat to see the on-and-off duty shenanigans of the staff working around the clock to provide the ultimate winter vacation experience to the privileged class.

17 yr old Jasmine struggles to come to terms with her fathers death. She and her best friend Skye are left to take care of their younger siblings Zac, Blake and Eva when their mother’s Sandy and Katherine decide to go on a girls night out to give Sandy a breather. Jasmine and Skye take the kids to the notoriously haunted Quarantine station to research a school assignment where they find out more about a resident ghost; Jolene Denman, AKA the girl in the pink dress. In an attempt to scare the boys, they pretend to evoke the spirit of the troubled girl but when things start going terribly wrong they begin to realize that their actions have had serious consequences. Jasmine and Jolene have a fateful connection. That night as Jasmine’s behavior becomes increasingly concerning, Jasmine’s boyfriend Cameron and Skye discover that the kids have gone missing.

Haunted by horrific nightmares, Beverly seeks professional help to keep her sanity. She is desperate to find a way that will separate her nightmares from reality.