Jenna Hudson (Bethany Joy Lenz) and Kevin Jenner (Andrew Walker) are polar opposites working for the same online publication in New York City. With both having nowhere they want to be for Christmas, they volunteer for a special writing assignment. After a snowstorm forces their plane to land in none other than Santa Claus, Indiana, the two are placed in a Christmas Wonderland and the focus of their story shifts to saving the historic town inn run by Carol and Christopher Winters. As the two overcome their differences, they also rediscover the magic of Christmas. But with the inn’s fate in jeopardy and the return of someone from Jenna’s past, Carol and Christopher lend a helping hand to bring Jenna and Kevin together.

Carrie Remington seems like any other struggling waitress who’s had a run of bad luck including a recent divorce. Things seem to be improving when she moves in with Ashley Dunnfield, a young woman from a wealthy background who’s trying to make it on her own without assistance from her father, Richard. Ashley is thrilled when Carrie helps to win her father over, but when Carrie starts dating Richard, Ashley starts digging into her past and finds out that there is much she didn’t know about her new roommate’s sinister history.